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FrontRunner Quadrant

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2018 FrontRunners Quadrant for Call Center Software

Software Advice, a Gartner company, named Bright Pattern a call center leader in the 2018 FrontRunners Quadrant report. Designed to help businesses evaluate which software products are best for them, the FrontRunners Quadrant features only the products with the highest scores. Of the more than 100 products evaluated, Bright Pattern Contact Center scored No. 2 for both “Usability” and “Customer Recommended,” outshining top competitors like Five9 and inContact.