Free On-demand recording


Key topics include:

  • Providing exceptional customer experience across all channels
  • Personalizing customer interactions
  • How to empower agents in an omnichannel contact center
  • Flexible technology options for omnichannel customer service

Improving Customer Experience with Omnichannel

In this webinar contact center industry thought leaders discuss improving customer experience with omnichannel technology. This webinar includes industry experts from Zendesk and Bright Pattern, and Contact Center Leaders from Republic Wireless and TruSource Labs. We share our top tips for omnichannel success as well as customer success stories from real omnichannel contact centers.