Free On-demand recording



  • New Agent Workplace
  • Customizable Reports and Wallboards
  • Customer Recognition and Content Retention
  • Workflow
  • Artificial Intelligence (AI)
  • Social Messengers and MMS
  • Form Builder
  • Additional Enhancements

Bright Pattern Call Center Software Spring 2018 Release Webinar

Release 5.0 includes several new features which are presented and demonstrated in this webinar. These features combine to create a new and easy to use agent workplace that improves agent engagement. Also included in the release are several enterprise, global and AI features.